EVOLUTION-NINJA

Edit File: 1716554331.M600098P2440678.myaccount8.wpcpanel.com,S=25751,W=26714:2,S

Envelope-to: dominic@e24.com.au
Delivery-date: Fri, 24 May 2024 22:38:51 +1000
To: dominic@e24.com.au
Content-Type: multipart/alternative; boundary="_----u4XEhktI/J7k4A3QDZmgzw===_DF/A5-11121-52A80566"
MIME-Version: 1.0
Date: Fri, 24 May 2024 12:37:57 +0000
Reply-To: "Sofia from Wayex (Formerly CryptoSpend)" <sofia.romero@wayex-formerly-cryptospend.intercom-mail.com>
Subject: Re: my bank is refusing to send funds.. stating the account name is not...
Message-ID: <f7768ed1-5a6aac7e-1716554277-158656701032715@outbound.intercom.cryptospend.com.au>
From: "Sofia from Wayex (Formerly CryptoSpend)" <sofia.r@cryptospend.com.au>
References: <5c30c5e9ed77fa1f62224df82e26dcda7ba769a6@intercom>

--_----u4XEhktI/J7k4A3QDZmgzw===_DF/A5-11121-52A80566
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Hey there! Thanks for reaching out. For CBA deposits you can put your CBA a=
ccount name instead of Wayex
--_----u4XEhktI/J7k4A3QDZmgzw===_DF/A5-11121-52A80566
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<meta content="text/html; charset=utf-8" http-equiv="Content-Type">
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a {
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/**
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.content-td .article-card .intercom-interblocks-link-content-container {
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.content-td .messenger-card table {
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.events {
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.content-td .ratings td,
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.content-td .messenger-card td {
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.content-td .messenger-card td p {
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.rating-link {
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.content-td > :first-child {
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.content-td h1 {
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.content-td h1 + h2 {
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.history .history_content {
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      background-color: #db0629;
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.reply_in_messenger_card {
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    border-radius: 8px;
    width: 100%;
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    word-wrap: break-word;
    padding: 16px;
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.chat_notification_container {
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    font-size: 14px;
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    background: #F5F5F5;
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.chat_notification_container .comment_wrapper p {
    margin: 0;
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.chat_notification_container .brand_logo img {
      height: 26px !important;
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.chat_notification_container .comment_wrapper img {
    max-width: 100% !important;
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.collapsed_ticket_card {
    border: 1px solid #E1E1E1;
    border-radius: 8px;
    padding: 12px 20px;
  }

.align_middle {
    vertical-align: middle;
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@media (max-width: 768px) {
    .ticket_card .app_logo {
      padding: 18px !important;
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.ticket_card .body {
      padding: 18px !important;
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[dir="rtl"] .ticket_card .ticket_state_spacing {
      padding-left: 2px !important;
    }

[dir="ltr"] .ticket_card .ticket_state_spacing {
      padding-right: 2px !important;
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.ticket_card .ticket_state_spacing {
      padding-right: 2px !important;
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.ticket_card .ticket_description {
      padding-bottom: 16px !important;
    }
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</style>

<style type="text/css" data-premailer="ignore">
  .content-td blockquote + * {
    margin-top: 10px !important;
  }

.ExternalClass .content-td h1 {
    padding: 15px 0 5px 0 !important;
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.ExternalClass .content-td h2 {
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.ExternalClass .content-td p {
    padding: 10px 0 !important;
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.ExternalClass .content-td hr + * {
    padding-top: 20px !important;
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.ExternalClass .content-td .intercom-container {
    padding: 5px 0 !important;
  }

.ExternalClass .content-td ol ,
  .ExternalClass .content-td ul {
    padding: 0 0 20px 40px !important;
    margin: 0 !important;
  }

img {
    max-width: 600px !important;
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    img {
      max-width: 100% !important;
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</style>

</head>

<table cellspacing="0" border="0" cellpadding="0" align="center" bgcolor="transparent" class="main" style="font-family: Helvetica, Arial, sans-serif; letter-spacing: 0; width: 100%; border-spacing: 0; border-collapse: separate; table-layout: fixed;">
    <tbody>
        <tr>
  <td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
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      <tbody>
      <tr>
        <td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
          
        </td>
      </tr>
      <tr>
        <td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
            </td>
</tr>
<tr>
    <td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
      <table class="" style="border-spacing: 0; border-collapse: separate; table-layout: fixed;">
        <tbody>
          <tr>
            <td class="admin_avatar_wrapper" style="font-family: Helvetica, Arial, sans-serif; padding: 0 16px 0 0;">
                <img width="28" height="28" alt="Sofia R." style="border-radius: 100px;" src="https://wayex-formerly-cryptospend.intercom-mail.com/avatars/5564733/square_128/intercom_1713321250755-1713321255.jpeg">
            </td>
            <td class="comment_wrapper" style="font-family: Helvetica, Arial, sans-serif; border-radius: 10px; background-color: #F5F5F5; padding: 12px 16px;" bgcolor="#F5F5F5">
              <div><p class="no-margin" style="margin: 0;">Hey there! Thanks for reaching out. For CBA  deposits you can put your CBA account name instead of Wayex</p></div>
            </td>
          </tr>
        <tr height="8"></tr>
        </tbody>
      </table>
    </td>
  </tr>
  <tr>
    <td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
      <table class="" style="border-spacing: 0; border-collapse: separate; table-layout: fixed;">
        <tbody>
          <tr>
            <td class="admin_avatar_wrapper" style="font-family: Helvetica, Arial, sans-serif; padding: 0 16px 0 0;">
                <img width="28" height="28" alt="Sofia R." style="border-radius: 100px;" src="https://wayex-formerly-cryptospend.intercom-mail.com/avatars/5564733/square_128/intercom_1713321250755-1713321255.jpeg">
            </td>
            <td class="comment_wrapper" style="font-family: Helvetica, Arial, sans-serif; border-radius: 10px; background-color: #F5F5F5; padding: 12px 16px;" bgcolor="#F5F5F5">
              <div><div class="intercom-container"><img src="https://wayex-formerly-cryptospend.intercom-mail.com/i/o/1060871714/da22a59ae282b6afa8ab4a08/Screenshot_20240524-093337_Slack.jpg?expires=1716555600&amp;signature=23c6bce1b604aeb2a35c4af0b421eafdaa77bdc796c3e1d51a6921c590f34766" alt="" style="max-width: 100% !important;"></div></div>
            </td>
          </tr>
        <tr height="8"></tr>
        </tbody>
      </table>
    </td>
  </tr>
  <tr>
    <td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
      <table class="" style="border-spacing: 0; border-collapse: separate; table-layout: fixed;">
        <tbody>
          <tr>
            <td class="admin_avatar_wrapper" style="font-family: Helvetica, Arial, sans-serif; padding: 0 16px 0 0;">
                <img width="28" height="28" alt="Sofia R." style="border-radius: 100px;" src="https://wayex-formerly-cryptospend.intercom-mail.com/avatars/5564733/square_128/intercom_1713321250755-1713321255.jpeg">
            </td>
            <td class="comment_wrapper" style="font-family: Helvetica, Arial, sans-serif; border-radius: 10px; background-color: #F5F5F5; padding: 12px 16px;" bgcolor="#F5F5F5">
              <div><p class="no-margin" style="margin: 0;">This is an old image so it says "Cryptospend" but now the general name would be "Wayex"</p></div>
            </td>
          </tr>
        <tr height="8"></tr>
        </tbody>
      </table>
    </td>
  </tr>
  <tr>
    <td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
      <table class="" style="border-spacing: 0; border-collapse: separate; table-layout: fixed;">
        <tbody>
          <tr>
            <td class="admin_avatar_wrapper" style="font-family: Helvetica, Arial, sans-serif; padding: 0 16px 0 0;">
                <img width="28" height="28" alt="Sofia R." style="border-radius: 100px;" src="https://wayex-formerly-cryptospend.intercom-mail.com/avatars/5564733/square_128/intercom_1713321250755-1713321255.jpeg">
            </td>
            <td class="comment_wrapper" style="font-family: Helvetica, Arial, sans-serif; border-radius: 10px; background-color: #F5F5F5; padding: 12px 16px;" bgcolor="#F5F5F5">
              <div><p class="no-margin" style="margin: 0;">Let us know if changing Wayex into your CBA name works for you!</p></div>
            </td>
          </tr>
        <tr height="8"></tr>
        </tbody>
      </table>
    </td>
  </tr>

<tr height="16"></tr>
        <tr>
          <td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
            <table style="border-spacing: 0; border-collapse: separate; table-layout: fixed;">
              <tbody>
              <tr>
                <td class="brand_logo" style="font-family: Helvetica, Arial, sans-serif; padding: 0;"><img height="26" src="https://downloads.intercomcdn.com/i/o/511927/d33958876f73a176fb7a8998/46a7476bc8e978b3954a51ebd0e4df71.png" style="height: 26px !important; max-height: 26px !important; max-width: 100%;"></td>
                <td style="font-family: Helvetica, Arial, sans-serif; padding: 0 0 0 8px;">Wayex (Formerly CryptoSpend)</td>
              </tr>
              </tbody>
            </table>
          </td>
        </tr>

<tr height="16"></tr>
  <tr>
    <td style="font-family: Helvetica, Arial, sans-serif; padding: 0;">
      <hr class="divider" style="height: 1px; color: #f0f0f0; background-color: #f0f0f0; margin: 0; border-style: none;">
    </td>
  </tr>
  <tr height="16"></tr>
  <tr>
    <td valign="top" id="powered_by_badge" class="deemphasized_text powered_by_badge" style="font-size: 10px; line-height: 12px; font-family: Helvetica, Arial, sans-serif; color: #8c8c8c; padding: 0;">
      Powered by <a class="powered_by_link" href="https://www.intercom.com/intercom-link?company=Wayex+%28Formerly+CryptoSpend%29&solution=customer-support" style="outline: none !important; color: #8c8c8c; font-weight: bold; text-decoration: none; border-style: none;"><strong>Intercom</strong></a>
    </td>
  </tr>

</tbody>
    </table>
  </td>
</tr>

</tbody>
  </table>
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